Terms & Conditions

These terms and conditions of use ("Terms of Use") of the Application (as defined below) and run by PACKMYTIFFIN hereinafter referred to PACKMYTIFFIN and the users/ registrants of the Website ("You" or "Your" or "Yourself" or "User") describe the terms on which PACKMYTIFFIN offers You access to the Website and the Services (as defined below) through the Website.

PLEASE READ THE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. YOUR USE OF THE WEBSITE OR THE SERVICES PROVIDED BY THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF USE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME. YOUR USE OF THE WEBSITE IMPLIES THAT YOU AGREE WITH THE TERMS OF USE.

1. General

1.1. www.packmytiffin.com is a Tiffin Delivery Service owned and operated by PACKMYTIFFIN, a proprietary company incorporated under the laws of India, with its registered office at Rajkot, India. Use of the Website is offered to You on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by PACKMYTIFFIN at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.

1.2. PACKMYTIFFIN shall not be required to notify You, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. It shall be Your responsibility to check these Terms of Use periodically for changes. PACKMYTIFFIN may require You to provide Your consent to the updated Terms of Use in a specified manner before prior to any further use of the Website and the Services is provided on the Website. If no such separate consent is sought, Your continued use of the Website, following changes to the Terms of Use, will constitute Your acceptance of those changes.

1.3. By (i) using this Website or any facility or Service provided by this Website in any way; or (ii) merely browsing the Website, You agree that You have read, understood and agreed to be bound by these Terms of Use and the Website's Privacy Policy available at the homepage, www.packmytiffin.com

1.4. PACKMYTIFFIN agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. PACKMYTIFFIN shall not be liable to deliver any merchandize or Services purchased by Users for delivery in locations outside Rajkot shall not be entertained.

2. Services

The Website is a platform that facilitates the online purchase of meals (Tiffins) offered by PACKMYTIFFIN under the brand name PackMyTiffin . The Services are offered to the Users through various modes which could include issue of coupons and vouchers that can be redeemed for various services. The purchase of products and services on the Website shall be governed by the Terms of Offer For Sale ("Terms of Offer For Sale")

3. Payments

You can choose between two payment options while placing your orders on the Pack My Tiffin app. You can use your own PayTM wallet or PackMyTiffin's Wallet for the transaction. Pack My Tiffin would not be responsible for misuse of any information related to your Wallets if all the security checks are verified. You agree that the methods of payment may be updated from time to time on the App. You agree to review the same and use our App and suitable payment option accordingly.

4. Subscriptions

We offer subscription facility to our valuable Customers. A User can subscribe for tiffin for 15 days or 30 days for lunch or dinner or both to get benefits of subscription discount. A Subscribed Customer does not have to order on daily basis, he/she can preorder the entire subscription all at once. The Dates during subscription can be selected as per customer's Choice.

5. Cancellations and Refund

5.1. In any case of cancellation of Subscription from the subscribed Customer, the refund will be credited to the PMT WALLET of the customer.
The refund will be as follows :
Refund Amount= (Amount Paid(in Rs) / (no. of cancelled days)) - 5% Cancellations charges

5.2. In case of unsubscribed customer, the refund will be credited to the PMT WALLET of the unsubscribed customer.
The refund will be as follows :
Refund Amount= Amount Paid(in Rs) - 5% Cancellations charges

5.3. In case of not delivering the ordered tiffin, amount will be refunded back into customer's PackMyTiffin Wallet within 24 Hours.

5.4. In any case, no Customer will be provided refund by any other means.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. As with any other business, it is possible that PMT in the future could merge with another company or one or more of its business lines could be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by PMT, including personal information.

Pack-My-Tiffin...Pleased to Serve

Your personally identifiable information is kept secure. Only authorized employees or agents (who have agreed to keep information secure and confidential) have access to this information.

Cookie/Tracking Technology

The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.